FLAR Phone Portal

Phone Support Portal

Callbacks, messages, and on-call context in one place.

Mission: Raise Awareness • Provide Support • Meet NeedsPrivate volunteer area

Portal access pendingUNRESOLVEDView: Diagnostics

Callback Permission: NoDiagnostics

Configuration Readiness

Database configuredYes

Database connectedYes

App base URL configuredYes

Portal display timezoneAmerica/New_York

Twilio account configuredYes

SMS sender configuredYes

Twilio signature validation enabledYes

Portal callbacks enabledYes

Callback caller ID configuredYes

Callback readyYes

Basic Auth enabledNo

Basic Auth credentials presentNo

WordPress SSO configuredYes

Staging access lookup configuredNo

Staging access switcher enabledNo

Airtable sync enabledYes

Airtable worker configuredYes

Airtable config import configuredYes

SMS Activity sync enabledYes

Current Portal Access

Signed out. Return to WordPress and launch the portal again.

Set PORTAL_STAGING_ACCESS_RECORD_ID, PORTAL_STAGING_ACCESS_USERNAME, or PORTAL_STAGING_ACCESS_EMAIL. If there is exactly one active PortalAccess row, the app auto-selects it.

Airtable Config + Sync Queue

Volunteer rows5

Portal access rows5

Portal access enabled rows5

Route rows1

Active routes1

Pending jobs79

Failed jobs0

Processing jobs0

Completed jobs18

Active portal access rows5

Visible routes1

Last config importCOMPLETE

Config import finishedMay 21, 2026, 9:40 PM

Bootstrap volunteer and portal-access config with POST /api/admin/airtable-sync/import-config.

Run the first worker slice with POST /api/admin/airtable-sync/run.

Audit Airtable schema compatibility with GET /api/admin/airtable-sync/schema. This now checks both the runtime worker base and the volunteer/access import base.

Latest Inbound SMS Event

Message SIDSM2c8f8f8fc36f8336708dcb1f9dc468c2

Phone messagecmpbjgigc0001sa0pyo0uqsrf

From / To+15614452085 -> +19804475989

Statusreceived

ReceivedMay 18, 2026, 2:29 PM

Testing new logic

Latest Outbound SMS Event

Message SIDSM3424c9b52feec29ed427dfd11e620151

Phone messagecmpbaox180000mr0pf4sgerok

From / To+19804475989 -> +19139059060

Statusdelivered

SentMay 18, 2026, 5:03 PM

text message testing

Latest Status Callback Event

Message SIDSM3424c9b52feec29ed427dfd11e620151

Phone messagecmpbaox180000mr0pf4sgerok

Statusdelivered

Status updatedMay 18, 2026, 5:03 PM

Twilio errorNo Twilio error reported

Sourcetwilio-sms-status

Latest Inbound Voice Session

Call SIDCA85bdaac6f17ba823b3bf0fff523310b1

Phone messagecmpvhdlw00001o00pd95s952d

StatusAnswered Live

StartedJun 1, 2026, 1:26 PM

UpdatedJun 1, 2026, 1:27 PM

Sourcetwilio-voice-start-routing

Latest Inbound Voice Event

Event typevolunteer-status

Phone messagecmpvhdlw00001o00pd95s952d

Statuscompleted

OccurredJun 1, 2026, 1:27 PM

Sourcetwilio-voice-volunteer-status

Volunteer call completed after active call time.

Latest Callback Session

Call SIDCA466b36c6b38f2aea3a85aa901fa8ebdd

Phone messagecmpbrlnep0001lb0p9yq5sm3h

ProgressCaller answered. Joining both calls...

Terminal codeconnected

UpdatedMay 18, 2026, 10:54 PM

Latest Callback Event

Event typevolunteer-callback-status

Phone messagecmpbrlnep0001lb0p9yq5sm3h

Statuscompleted

OccurredMay 18, 2026, 10:54 PM

Recent PhoneMessage Rows

Most recent conversation-level records from Postgres.

10 rows

Conversation	Status	Route	Latest message	Updated
PM-000011 +15614452085 +15614452085	IN_PROGRESS	Seed Demo Route	Live inbound call answered	Jun 1, 2026, 1:27 PM
PM-000003 +15614452085 +15614452085	IN_PROGRESS	Seed Demo Route	Live inbound call answered	May 21, 2026, 10:17 PM
PM-000002 +15614452085 +15614452085	IN_PROGRESS	Seed Demo Route	Live inbound call answered	May 21, 2026, 10:14 PM
PM-000001 +15614452085 +15614452085	CALLBACK_PENDING	Seed Demo Route	Voicemail follow-up needed	May 21, 2026, 10:03 PM
PM-000010 +15614452085 +15614452085	CALLBACK_PENDING	Seed Demo Route	Voicemail received	May 19, 2026, 10:43 AM
PM-000009 +15614452085 +15614452085	CALLBACK_PENDING	Seed Demo Route	Then that's going to add to your total sign of $32.00.	May 19, 2026, 10:11 AM
PM-000008 Braxton Cornelius +19139059060	IN_PROGRESS	Seed Demo Route	testing call back	May 18, 2026, 6:17 PM
PM-000006 +19139059060 +19139059060	IN_PROGRESS	Unmatched	text message testing	May 18, 2026, 5:03 PM
PM-000005 Alyse Breger +15612899952	CALLBACK_PENDING	Unmatched	They are looking for some help.	May 18, 2026, 5:02 PM
PM-000007 +15614452085 +15614452085	IN_PROGRESS	Unmatched	respond	May 18, 2026, 2:33 PM

Recent SmsEvent Rows

Twilio-aligned message event records from Postgres.

10 rows

SID	Direction	Status	Message	Twilio error	Body	Updated
SM3424c9b52feec29ed427dfd11e620151	OUTBOUND	delivered	cmpbaox180000mr0pf4sgerok +19804475989 -> +19139059060	None	text message testing	May 18, 2026, 5:03 PM
SMd2548893555b94f6b9d710e3b88e830c	OUTBOUND	delivered	cmpbaox180000mr0pf4sgerok +19804475989 -> +19139059060	None	replying again	May 18, 2026, 4:16 PM
SM0911e0fd7145639a49c68e2e7308e427	OUTBOUND	delivered	cmpbjgigc0001sa0pyo0uqsrf +19804475989 -> +15614452085	None	respond	May 18, 2026, 2:33 PM
SM2c8f8f8fc36f8336708dcb1f9dc468c2	INBOUND	received	cmpbjgigc0001sa0pyo0uqsrf +15614452085 -> +19804475989	None	Testing new logic	May 18, 2026, 2:29 PM
SMd4f463f86582b7cace5c6fb68b1d8c53	INBOUND	received	cmpbaox180000mr0pf4sgerok +19139059060 -> +19804475989	None	Test	May 18, 2026, 12:48 PM
SM6d708e2d61535e7d1348461cf4a2c71d	OUTBOUND	delivered	cmpbaox180000mr0pf4sgerok +19804475989 -> +19139059060	None	testing reply text	May 18, 2026, 12:48 PM
SMdf771be24314ad60de8c2ec7d524a8c8	INBOUND	received	cmpbaox180000mr0pf4sgerok +19139059060 -> +19804475989	None	New inbound text	May 18, 2026, 10:24 AM
SMe12db74c2d637d54be9327b10b8720bf	INBOUND	received	cmp9t441f0000mz0pjzlcjsd3 +15614452085 -> +19804475989	None	Inbound test	May 18, 2026, 8:48 AM
SM08b2763afa6db7377f66a7e12487d7cb	OUTBOUND	delivered	cmp9t441f0000mz0pjzlcjsd3 +19804475989 -> +15614452085	None	new sms outbound test	May 18, 2026, 8:48 AM
SMdf7e2449aa236877d863bcfe2e30a4e0	INBOUND	received	cmp9t441f0000mz0pjzlcjsd3 +15614452085 -> +19804475989	None	Hshshshhshs	May 17, 2026, 11:27 PM

Recent AirtableSyncJob Rows

Queue visibility only. Live inbound and status webhooks do not wait on Airtable.

10 rows

Entity	Status	Created	Last error
PHONE_MESSAGE cmpvhdlw00001o00pd95s952d	PENDING	Jun 1, 2026, 1:27 PM	Not available
PHONE_MESSAGE cmpvhdlw00001o00pd95s952d	PENDING	Jun 1, 2026, 1:26 PM	Not available
PHONE_MESSAGE cmpgagmne000hqn0p8xonycjt	PENDING	May 21, 2026, 10:17 PM	Not available
PHONE_MESSAGE cmpgagmne000hqn0p8xonycjt	PENDING	May 21, 2026, 10:16 PM	Not available
PHONE_MESSAGE cmpgadw410001qn0png7hu3cy	PENDING	May 21, 2026, 10:14 PM	Not available
PHONE_MESSAGE cmpgadw410001qn0png7hu3cy	PENDING	May 21, 2026, 10:14 PM	Not available
PHONE_MESSAGE cmpg9ypnr0001mq0pob8qa5yz	PENDING	May 21, 2026, 10:02 PM	Not available
PHONE_MESSAGE cmpcqt9620001p80pvr0n80w1	PENDING	May 19, 2026, 10:43 AM	Not available
PHONE_MESSAGE cmpcqt9620001p80pvr0n80w1	PENDING	May 19, 2026, 10:43 AM	Not available
PHONE_MESSAGE cmpcqt9620001p80pvr0n80w1	PENDING	May 19, 2026, 10:43 AM	Not available